MobaXterm Server Refused Our Key
Have you ever encountered the frustrating error message “Server refused our key” when trying to connect to a server using MobaXterm? You’re not alone! This common issue can be a major roadblock when trying to access your server remotely. But fear not, as we are here to help guide you through this error and get you back up and running in no time.
What does “Server refused our key” mean?
When you try to connect to a server using MobaXterm, the server expects you to authenticate yourself using a private key. If the server does not recognize your key or does not have permission to access it, you will receive the error message “Server refused our key.” This can happen for a variety of reasons, including incorrect permissions on the key file, the key being password-protected, or the server rejecting the key for security reasons.
How to troubleshoot “Server refused our key”
Here are some steps you can take to troubleshoot and resolve the “Server refused our key” error:
- Check the permissions on your private key file. It should not be publicly accessible and should have the correct permissions set.
- Make sure the private key is in the correct format and is compatible with the server you are trying to connect to.
- If your key is password-protected, try using an unencrypted key to see if that resolves the issue.
- Ensure that the server is configured to accept public key authentication and that your key is listed in the authorized_keys file.
- Check for any firewall or network issues that may be preventing the server from accepting your key.
Additional tips
If you are still experiencing issues after following these troubleshooting steps, you may want to consider generating a new key pair and adding the public key to the server’s authorized_keys file. Additionally, make sure that you are using the correct username and port number when connecting to the server.
Conclusion
Dealing with the “Server refused our key” error can be a frustrating experience, but with the right troubleshooting steps, you can easily resolve the issue and regain access to your server. By following the tips outlined in this article, you should be able to troubleshoot and fix the error in no time. Remember to always double-check your private key file, server configuration, and network settings to ensure a smooth connection process.